Set the market profile
Currency, quote unit, language and timezone.
LIA PRECIOUS METALS
Repeated gold and precious-metals questions answered from the business's real price list.
Configure buying prices, market currency and quote unit, accepted materials, document requirements, locations and hours. Lia checks those facts before answering and captures valuation or appointment requests.
Lia · AI ReceptionistLIVE
A real customer question.
I'll check the configured company data before answering.
THE PROBLEM
Price and valuation calls interrupt the store all day.
Buying prices, accepted materials, documents and valuation rules differ by business and country. Lia reads tenant configuration instead of assuming Italian rules or EUR per gram.
From company data to the phone call.
Set the buying price list
Configure prices by purity or fineness.
Define business rules
Accepted materials, documents and notes stay tenant-specific.
Capture the valuation
Leads, callbacks and verified appointments are structured.
What Lia can handle.
✓
Buying prices
✓
Gold and silver
✓
Jewellery and coins
✓
Document requirements
✓
Locations and hours
✓
Valuations and appointments
GUARDRAILS
If a fact is missing, Lia must not invent it.
Catalogs, price lists, locations and availability are read through server-side tools. Language, currency, timezone and units come from the company's global operating profile.
FAQ
Is pricing always EUR per gram?
No. Currency and quote unit come from the tenant's global operating profile.
Are document rules hardcoded for Italy?
No. The business configures requirements applicable to its own market.
Is the phone quote definitive?
No. Lia distinguishes configured indicative pricing from final in-person valuation.
Can it book a valuation?
Yes, through the shared booking engine when a verified slot exists.
Test Lia on your real workflow.
Configure market, data, phone and operating rules, then test an actual call.